In This Issue...

Words from the President
Consistency is the difference between
massive success and a struggle. It is critical to establish
the habit of doing the daily disciplines. Being consistent in
your effort of new business generation leads to big success.
Let me share with you an observation I have made. If our goal
is to make 10 contacts a day for 5 days a week, we need to make
sure to hit the goal each day. Being off a few days can cause
tremendous damage to our income. Let me give you an example:
| |
Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
| Goal |
10 |
10 |
10 |
10 |
10 |
| Actual |
10 |
3 |
9 |
8 |
4 |
If
you looked at this week, you would see it is a typical week
for a lot of agents. There are a couple of really good days
of prospecting, one solid day, and two poor days.
The goal
was 50 contacts for the week. Actual was 35.
The actual
is like losing 1.5 days of prospecting. If you worked a 50-week
year, that’s 75 days that had no prospecting; that is
almost one quarter of the year. You generally have about 3 months
of zero prospecting. We cannot afford to take a hiatus from
new business generation for 75 workdays.
Question:
Can you afford to be short of your goal in deals and income
by one whole quarter?
Can you
afford to take one quarter off of prospecting?
This is
pretty staggering stuff. It’s about creating a routine
and doing it daily. Make the contact effort daily.
To
your Success,

Dirk
Zeller
CEO
Real Estate Champions
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The Four Pillars of Prospecting
For
long-term prospecting success, apply the four disciplines that
are common to Agents who consistently achieve their revenue
and quality of life goals.
#1
– Set a daily time and place for prospecting
You can’t
work your prospecting around your day; you have to work your
day around your prospecting. You have to establish the habit
and engage in the discipline of prospecting on a daily basis
and from a controlled environment where your prospecting tools
are available and readily accessible. To paraphrase from the
sixties hit Batman, prospecting success is all about “same
bat time, same bat channel.”
In my private
office, I set up a prospecting station that included a stand-up
area, a computer, and telephone with a headset. Tacked on one
wall were scripts for use when contacting expired listing and
FSBO prospects, past clients, those in my sphere of influence,
and prospects I reached via cold calls. On another wall I posted
all of my objection-handling scripts, including a few options
for each objection. This kept me prepared for any dialog or
direction the conversation took and allowed me to avoid fumbles.
Knowing
that body language comprises 55% of the power of communication,
even when communicating by phone, I kept my intensity and focus
high by standing up. The headset – which I consider an
absolutely essential prospecting tool – enabled me to
keep my hands free, so I could gesture or accentuate points
as if I was speaking directly to my prospect in person.
When making
an investment in a head set don’t get the cheapest one
you can find. Spend a few hundred dollars to get one of high
quality. Otherwise, you’ll end up with such poor sound
quality that your prospect won’t be able to hear you clearly
– hardly a formula for prospecting success.
#2
– Fight off distractions
The truth
is most Agents welcome distractions that take them away from
prospecting obligations. An inbound phone call, a problem transaction,
a home inspection question, an incoming e-mail, an Agent who
wants to talk, a broken nail, anything will do. It’s called
creative avoidance, and Agents generally excel at the art.
Whether
you’re just starting out or you’re a top Agent in
your market, distractions never just go away. In fact, the best
Agents have even more potential for distraction because of the
volume of business, the number of staff people, the number of
clients, and the scope of responsibilities they juggle. The
difference between prospecting avoidance and prospecting success
comes down to the question, what do you do when the distractions
hit? Do you postpone prospecting while you put out a fire? Do
you decide to make just a few calls to settle the pending issue?
Do you justify not starting your prospecting at the appointed
time? If you said yes to any of those questions, you are practicing
creative avoidance.
To
fight off distractions, you have to bar their access:
· Turn off your e-mail, so the “you’ve got
mail” icon doesn’t tempt you.
· Ask the receptionist to take messages for inbound calls
during your prospecting session.
· Turn off your cell phone and pager.
· Put a sign on the door that basically says, “Don’t
bother me; I’m prospecting.”
· Tell anyone who asks for a meeting during your prospecting
period that you already have an appointment, because you do
– working to find a potential prospect.
#3 – Follow the plan
Success
boils down to taking the right steps in the proper order. To
get your prospecting steps and order correct, you must have
and follow a prospecting plan. You must know who you are going
to call and for what reason. The best approach is to set up
each day’s prospecting plan a day in advance.
If you wait
to put your prospecting plan together at the beginning of your
prospecting session, chances are too high that you will talk
yourself out of more calls than you make. Your mental process
will get in the way of action, causing you to think things like
“This person will think I’m calling back too soon…”
or “This person won’t buy or sell right now…”
If you establish
a plan in advance, you’ll be ready for action, rather
than for double guessing. Follow these steps:
1. Do your
research, establish your plan, and set up for the next day’s
prospecting a day in advance. Before you leave your office for
the day, determine the prospecting calls you are going to make
on the next day. Assemble everything you will need for the calls
and put the information on your desk, so it is ready for your
attention as soon as you walk in the door.
2. In the
morning, quickly review your calls and your daily goals. A word
of caution: Don’t take too long! You could be setting
yourself up for creative avoidance.
3. Spend
20 minutes before you make the call practicing scripts, dialogues,
and objection-handling techniques. Establish a pre-call routine
and create a pattern or plan that you repeat over and over again
before each prospecting session or call.
As an analogy,
think of how professionals warm up before performances. Whether
you’re watching musicians, actors, or athletes, you expect
them to be fully prepared and ready to go when their concerts,
plays, or games begin. Follow the same rule. Warm up in advance,
so that by the time you pick up the phone, practice is over,
and you’re ready for the real thing.
4. Review
a few affirmations like:
· “I am a great prospector.”
· “When I prospect, people love to talk with me
and set appointments with me.”
· “I will generate leads and appointments before
I am through today.”
You are
now ready to pick up the phone with focus, intensity, and an
expectation of success.
#4
– Be faithful to yourself and finish what you start
Stay faithful
to your daily objectives by completing all of your prospecting
contacts down to the very last one.
When you
are running a race, you have to run the whole way. No one remembers
who was ahead at the 80-meter mark of the men’s 100-meter
race at the Olympics. The winner has to complete the full circuit
before he can claim his medal.
Don’t
drop out early; finish what you start.
For
related articles, go to:
http://www.realestatechampions.com/realestatetraining_articles/

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