March 28th, 2007 
Issue 305 

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In This Issue...

Words from the President

Dirk ZellerThanks for joining me today on your journey toward success as a Real Estate Agent.

The two areas that we'll focus our time on today are How to Increase Your Gross Commission Income & Why Level of Service Creates Success. Either of these could help you change your life in 2007 if you'll read, absorb, and use the information.

I hope that you'll invest 13 minutes of your precious life with me today and that the information proves to be a blessing to you and your career.

To your achievement of success in life,


Dirk Zeller
CEO
Real Estate Champions, Inc
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2007 Trends Report

"Swanepoel Real Estate
Trends Report"

During the past year, the real estate industry has experienced unprecedented change and significant innovation. You’ve no doubt experienced it first hand.

The key to being successful in real estate, or any other career for that matter, is staying apprised of the trends in your industry. If you can see where things are heading, you can utilize new opportunities before your competition.

So, overcome your fears of change with priceless knowledge that you can glean from this report. It just may be the key to you:
  • Beating your competition to the next wave of opportunities
  • Avoiding fads that could set your business back years
  • Gaining valuable insights about revealing strategies you can use right now

Learn More Here

How to Increase Your Gross Commission Income - 3 Ways

There are only three ways to increase your gross commission income.

1) Increase the number of units you sell
2) Increase the sale price of the units you sell
3) Increase the fees that you charge

All of these ways lead to more income. Both take effort and a good strategic plan to execute. In the end, they don't happen by accident. In this article I will deal exclusively with how to increase the sales price of the units you sell.

The biggest challenge for Agents who are trying to increase their sales price is breaking into higher priced marketplaces. Many times those marketplaces are dominated by long-time established Agents who work hard to keep control of them. To really establish or increase your presences in any marketplace you have to take it from someone else.

I know a lot of you are going to find that last statement uncomfortable, but it's the truth. There are only so many deals in the higher end marketplace annually. Your efforts will not substantially increase the number of transactions. You can raise awareness and selection of those people who are considering buying and selling, but your efforts have little effect on the total inventory units sold. The marketplace might go up a few transactions, but not enough to help you establish a presence. To really establish a strong foothold in a new marketplace, you will have to take it from someone else.

Before you decide to enter a new marketplace you must be prepared to take transactions that you want from someone else. I believe there are many Agents who are uncomfortable with this concept. They hope that everyone can all get along and all make money. You can, unless you want a greater amount of the marketplace.

When you want greater market share, you create controversy and potential conflict. The truth is successful people think differently than unsuccessful people. When you are trying to take market share away you have to think like a General. When in competition for market share … you are at war. Again, I am sure some people are uncomfortable with that analogy, but it is true. There is no doubt that Coca-cola is at war with PepsiCo; that McDonald's is at war with Burger King; that Budweiser is at war with Miller. In each of these examples there is one company with a larger market share and another that is trying to get it. There are companies at war with each other in the real estate field as well. There are national wars as well as regional and local wars. There are also neighborhood wars for market share.

If you are at war you have to think like a General. Generals do a few key things, they:

1) Define the objective and direct all efforts toward that objective: The General sets a clear, obtainable goal. They understand how that goal is to be measured. The goal must be defined in detail. For this example it should be number of units in a marketplace: listing-side units, sale-side units, and buyer controlled sales, within a certain time frame. It could also be marketplace percentage of the gross sales. What is the objective you really want to achieve?

2) Understand the steps to success: Success has a process to be followed. A great General understands the steps and applies them with his army in the right order.

Step 1 - The goal will shape the plan

Each goal that you can imagine determines the plan you have to apply; the more compelling, concise, and concrete the goal, the easier the plan to create. The probability of success also increases in relation to the clarity of the goal. The errors or adjustments you make also reduce as your clarity increases. The clearer and more broken down into chunks your goals are, the higher the probability of accomplishment.

Step 2 - The plan determines the action

The plan you use sets the specific action steps that you need. Having a clearly defined plan allows you to understand the action that needs to take place. Without a plan you might be taking action steps in the wrong direction. You could be using an improper route to achieve results.

Step 3 - The Action creates the results

Success in the final analysis is about action. It is about taking the actions that are necessary to increase the likelihood of the results you want to happen. For most Agents who want more deals, more income, more quality of life it's all about doing. All those results are contained in the actions you do and how consistently you do them. A great General has a plan that is action orientated, and he and his army carry out those actions. If the General doesn't carry out the actions and expects the army to do it for him, failure is sure to follow. As a General, the consistency of what is said and what is done is essential.

In trying to increase the sale price of the units you sell, you need to target areas that have the price range you want to do business in. You need to evaluate the individual market share of the dominant players in those market areas. You also need to try to find out what they are doing to attract the customers and market share they have. The next step is to evaluate if you have any current customers in that area. The best way to gain a stronger position is to work with your current clients to expand your reach. To straightforwardly tell them that you are trying to raise your sales price and expand into a certain market section, and can you help me out. Most of your clients that are in your corner will be happy to help. They could write a testimonial letter for you. You could then mail this out to the neighborhood. Then phone follow up behind it. Getting them to call you when they hear anything in the neighborhood is essential.

Another very effective way to expand in a marketplace is working with high probability listing prospects. Two excellent high probability listing prospects are expired's and FSBO's. These people have identified they want to sell. If they are in the area you want to expand into, the match is powerful. The key for expired's and FSBO's is going to the door if you can. Since you are trying to take market share away in a new area, you need to be physically visible in that area. By directing your efforts to these areas, FSBO's and expired's, it shows success by listing and selling these when others could not.

There are a number of ways to expand your business in terms of sales price. Some are quicker and more rejection oriented, like expired's or FSBO's. Some will take longer and are easier, like working through your current clients. What is the timeframe you want to achieve this in? For you to have more market share, someone has to have less. There is no way around that issue. The only question is what are you prepared to do?

If you'd like step-by-step training complete with scripts and tools on "How to Protect Your Commission"... check out my program here.

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Know Your Competition - Three Key Components

The Internet is a fantastic arena in which to conduct business. It allows us to spread our marketing of properties and ourselves to a larger prospect base. The creation of a web site allows us an inexpensive entry into the world of 24-hour marketing. It is a tool all Agents should add to their toolbox. The more tools we have, that we know how to use properly, the more skilled craftsmen we are.

We encounter a problem if we try to use a tool for more than its true purpose - to elevate the tool to the ’magical, mystical level’. The Internet is not the magic answer to selling real estate. Many people have anointed the Internet to a level of worship it does not deserve.

The Internet will make a good Agent better. Good Agents have the sales skills and apply the daily ’Disciplines of a Champion’. The Internet will not make a poorly skilled Agent successful. Success or failure in selling real estate will never be based on a web site or Internet presence. Successful Agents will be able to grab more market share because of effective use of the Internet tool.

Real estate Agents will always be rewarded based on the level of service they provide to the consumer. Level of service can be defined by three components.

Component #1 - Sales Skills

The most important requirement for a real estate salesperson is the ability to ask questions that lead the client or prospect to the desired result, which is the best result for the client or prospect.

In order to become a consultant salesperson, elevate your skills and knowledge beyond the norm for REALTORS®. You want to be a valuable resource to your clients and prospects and make them think of you as a trusted advisor like their doctor, dentist, attorney, or accountant.

Earl Nightingale said, “We are all paid in life based on our ability to sell.” He did not qualify it by profession. He said “all of us.” If you look at the most successful doctors, dentists, and attorneys, they have solid sales skills with good technical knowledge.

 

Component #2 - Time Management Skills

Time is our most precious commodity, and none of us know how much of it we have left. I asked a client the other day if he could have ten million dollars or unlimited time, which he would choose. There was a big pause, and he said, to my amazement, “Could I have half of each?” Which would you choose? You only have two options -- ten million dollars or unlimited time. Which one would you rather possess?

I would rather have the time. I can always make more money. I cannot make more time. I could take the money today and be gone tomorrow. Time is more valuable because it will always be an unknown, and we only have a finite amount. Are you getting the most out of your time?

Here is a technique for you to get more out of your time. Before you leave today, plan tomorrow. Write down on paper the six most important things you must do tomorrow, and then tomorrow start your day by doing #1 until it is complete. Focus solely on #1 and nothing else until it is done. Then move on to #2 until you complete your task list. If you do not finish them all, don't worry. Repeat the process and start over the next day.

This technique was given for free to a CEO of a major company. The management consultant said, “Use it for 30 days and send me a check for what you think it is worth after 30 days.” After 30 days the management consultant received a check for $25,000. Why don't you try it for 30 days?

 

Component #3 -Knowledge of your Business

You must understand and know where your business comes from. What are your high payoff activities in your business? What are the activities that pay you the most money? How can you take your areas of specialization in real estate and drive them deeper? Lean towards generating more revenue off what you do best. These are the components of knowledge of your business.

You need to track the inherent ratios in your business, the ratios from contact through the contract process. Tracking will give you a blueprint to use to build your business. You cannot change or adjust your business with effective results without knowing where you are today. Stop right now and take stock of where you are today. Then create a system to track your prospecting efforts, leads, appointments for buyers and sellers, contracts, deals in escrow, and actual closed transactions. Take the time to understand and know your ratios and your business.

The Internet is a tremendous tool that can benefit all of us. Don't make it the most important or only tool in your toolbox. Make sure you learn and improve your skill in using the three most important components. They should be like that old favorite wrench that fits well in your hand and is easy to use now.

If you'd like step-by-step training on "Sales Skills, Time Management, and Knowledge of Your Business"... check out my new book "The Champion Real Estate Agent™" here.

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